I purchased a new 24″ iMac 2.93Ghz, 600GB Hard Drive from you on September 4th, 2009 for $2,149.00 CAD plus an additional $199 CAD for extended insurance coverage. I love my new computer and have loved using apple computers since 1993, when I first used a Quadra in art college.
Here is where the love stops.
I see today that you announce a new-better-faster 27″ iMac 3.06Ghz 1 TERABYTE hard drive priced at $1799.00 CAD that includes a standard wireless keyboard and mouse.
I began crying this evening because this is the third time that I have purchased a new computer from you and this is the third time in 10 years that within 2 months of my purchase you release a new version at a cheaper price point with much more bling and I am not compensated for being ripped off.
The first time I bought a Graphite iMac DV Special Edition 13GB hard drive in the summer of 1999 which was quickly outdated with a new iMac.
The second time I bought a 15″ Titanium Powerbook 60 GB hard drive 1GHZ G4 OS10.3.9 that didn’t come pre-installed with an airport card which I had to buy in January of 2004. The version you released immediately after that had OS10.4, more power and had the airport card pre-installed.
And now you’ve gone and done it again by releasing a new iMac. Seriously Apple, I’m upset and not feeling the love right now. I could use that extra $350 to heat my home this winter and the extra screen space and power and extra hard drive space to create and store pretty illustrations and graphics on. To top it all off, I can’t even use my Firewire 400 external hard drive or my Adobe Creative Suite with my new iMac because it only accepts a Firewire 800 cord and CS1 is incompatible with Snow Leopard.
I’m not impressed, and wish I could stop the tears from flowing down my cheeks. You could have told me to wait another month and half before making my purchase. That would have been the honest thing to do.
Three time’s a charm eh?