Tag Archives: mysql

On taking responsibility as a customer

Very recently, I began experiencing very slow load times, latency and hundreds of downtimes and on this blog and on HandmadeCloud both of which run on WordPress and are hosted with MediaTemple. The problems reached critical mass when I received an email from MediaTemple stating that:

Subject – Your Databases Have Been Auto-Scaled

Dear Jessica,
(mt) Media Temple’s automated MySQL monitoring systems have detected an increase in database activity for your Grid-Service (jessicadoyle.com). Your databases are now being served from a MySQL Burst Container to help your web applications scale during this surge in activity. These containers are a component of our MySQL SmartPool v.2 that allows your websites to instantly handle intense, temporary bursts of database activity.

And the email goes on to explain in further detail and ends with a short Q&A.

About an hour before receiving this email I noticed my uptime on Pingdom was awful for HandmadeCloud and then the site wasn’t loading at all. Then the auto-scale email came. I panicked and began frantically watching a customary search that I perform on Twitter to see if other MT customers were being effected with this, began contacting alternative hosts, posted in the MT support forums and opened a support request.

Things hit critical mass when MT suspended my account moments after giving my sites the extra juice they needed to keep going. I was dumbfounded and couldn’t understand how my sites were using so much *GPU when I was only receiving an average 500 to 900 visitors per day to both sites combined and was not bursted back in April 2010 when this blog was featured in an Etsy Finds email on the Etsy blog. During that six day period this blog received a whopping 20,000 visitors and it was not bursted into a container. Continue reading